Refund policy

Return and Refund Policy Thank you for shopping with [Your Store Name]! We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help. Returns Eligibility for Returns: Items must be returned within 15 days of purchase. Items must be unused, in the same condition as received, and in the original packaging. To complete your return, we require a receipt or proof of purchase. Non-Returnable Items: Certain types of items are exempt from being returned, such as perishable goods, custom products, and personal care items. Sale items are final sale and cannot be returned. How to Return: To initiate a return, please contact us at alika.virtudes@gmail.com with your order number and the reason for the return. After your return is approved, you will receive instructions on where to send your item. You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. Refunds Processing Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 days. Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at alika.virtudes@gmail.com Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at alika.virtudes@gmail.com and send your item to: 9641 15th Ave SW Suite B. Seattle, WA 98016. Shipping Returns To return your product, you should mail your product to: 9641 15th Ave SW Suite B. Seattle, WA 98016. Depending on where you live, the time it may take for your exchanged product to reach you may vary. Need Help? If you have any questions about our return and refund policy, please contact us at alika.virtudes@gmail.com.